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Provides quick, easy access to all New York City government services and information.

Reporting noise complaints, potholes, and missed trash pickup. Look up services. Make payments.

Enhance the quality of life in our City by working in partnership with the community and in accordance with constitutional rights to enforce the laws, preserve the peace, reduce fear, and provide for a safe environment.

Crime down across NYC. Removed thousands of illegal guns.

Reporting a crime. Finding local police precinct information.

Uses community organizing principles to re-envision how the City provides services to the most vulnerable communities. Rather than expecting constituents to navigate a complex City bureaucracy to get the help they need, PEU adopts grassroots tactics to meet residents at their doors, on their phones, in their social media feeds, and in their communities. Proactive outreach with comprehensive case management to provide New Yorkers with personalized, passionate care.

Launched Money in Your Pocket. Connecting New Yorkers to jobs and training opportunities. Building on record-breaking job growth.

Tenant support. Enroll in healthcare.

As first responders to fires, public safety and medical emergencies, disasters and terrorist acts, the FDNY protects the lives and property of New York City residents and visitors. Advances public safety through its fire prevention, investigation and education programs. Timely delivery of these services enables the FDNY to make significant contributions to the safety of New York City and homeland security efforts.

In 2024, the FDNY responded to 1.6 million medical calls.

Reporting a fire hazard. Fire safety education programs.

Keep New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning streets, sidewalks, and vacant lots, and clearing snow and ice. Collects more than 24 million pounds of trash, recycling, and compostable materials every day.

Launched new waste containerization for more than 70% of the City's trash.

How to separate and set out waste. Free curbside removal of large items.

Official Careers Website of the City of New York. Find a job online, attend a recruitment event, or take a civil service exam to work for the city. Learn about the benefits, opportunities, and requirements of a government career in NYC.

Jobs Week initiatives.

When is the next hiring hall? How do I register for a civil service exam? How do I find City jobs online?

Preserve and promote the health and mental health of all New Yorkers and promote the realization of the full potential of those with disabling conditions. Ongoing assessment of the health status of the community. Formulating policies and implementing programs to promote the public's health. Ensuring access to services by providing direct public health services or facilitating access to health care and ancillary services.

Relieved $80 million in medical debt for working-class New Yorkers.

Obtaining birth and death certificates. Scheduling an appointment at a clinic.

Deliver services that enable individuals and families to achieve their highest level of self-reliance. Committed to enhancing the quality of life for all New Yorkers through the effective administration of a wide range of programs.

Creating permanent affordable housing with social service dollars. Improving benefit processing.

Applying for SNAP. Rental assistance. Disability access.

Making New York City more affordable by helping New Yorkers take advantage of city, state, and federal programs. See what benefits you may be eligible for and estimate how much New Yorkers have already saved.

Expanded Earned Income Tax Credit (EITC) outreach. Delivered benefits directly to New Yorkers in more than 20 neighborhoods.

Professional financial counseling and coaching. Cash assistance.

Responsible for child welfare, early care and education, and juvenile justice services. ACS strives to protect, support, and promote the safety and well-being of the children, youth, and families of New York City.

Expanded mental health services, strengthened foster care, and enhanced family support.

Report child abuse. Find child care needs. Become a foster parent.

Work to eliminate ageism and ensure the dignity and quality of life of New York City's diverse older adults and for the support of their caregivers through services, advocacy, and education. Aging supports a broad range of services, including senior centers, home-delivered meals, case management, home care, friendly visiting, elder abuse, and caregiver services.

Making New York City more affordable for older residents.

Finding older adult centers or services. Legal assistance.

Provide the City of New York with high-quality youth and family programming. DYCD invests in a network of community-based organizations and programs to provide opportunities for New Yorkers and communities to flourish.

Saturday Night Lights. Summer Youth Employment Program (SYEP). After-school programs and community centers.

Applying for summer jobs for teens. Finding after-school programs.

Led by the Department of City Planning (DCP), this is the most ambitious update to NYC’s zoning code since 1961. The three-part plan makes it easier for New Yorkers to go green, supports growing businesses and commercial corridors, and tackles the city’s housing shortage by allowing for a little more housing in every neighborhood.

Historic plan to build affordable housing. Invested $5 Billion in infrastructure and housing.

Help families make a downpayment on a home. Make it easier to add an accessory dwelling unit to their property. Count rental payments towards credit history.

Promote the safe and lawful use of buildings and properties by enforcing the Building Code and Zoning Resolution. Facilitate compliant development with integrity, efficiency and professionalism.

Inspections are up. Violations are down. Improving worksite safety.

Applying for permits. Reporting building violations.

Protect and enhance the daily economic lives of New Yorkers to create thriving communities. Enforce consumer protection and licensing laws to protect New Yorkers in the marketplace.

Ready to rent program to simplify the housing application process.

Find free tax prep. Check if a business is licensed. Get free financial counseling.

NYC Emergency Management helps New Yorkers before, during, and after emergencies through preparedness, education, and response.

Regularly issue weather alerts, travel advisories, hazard mitigation plans. Notify NYC app.

Signing up for emergency alerts, finding coastal evacuation zone.

Deliver programs relating to urban renewal, publicly-aided housing, neighborhood conservation, the enforcement of all laws relating to the rehabilitation or maintenance of housing, and the management of property acquired by the City, for or devoted to housing or urban renewal purposes.

Launched an online portal for property owners to report the elimination of lead-based paint hazards.

Design guidelines. Clear housing code violations.

Dedicated to creating a safe and supportive environment while providing individuals in our care with a path to successfully re-enter their communities. Provides for the care and custody of people ordered to be held by the courts and awaiting trial or who are convicted and sentenced to one year or less of jail time.

Opened a new staff wellness center on Rikers Island. Reduction in key violence indicators.

Look up a person in custody. Visiting schedule.

Coordinate and cooperate among city agencies that are involved in animal welfare administration, regulation, management or programs, and is the City's liaison regarding animal welfare needs and concerns. Main focus areas: Companion animals, wildlife, working animals, and human dimensions of animal welfare.

Pet shop laws. Creation of the NYPD animal cruelty investigation squad.

Reporting animal abuse. Finding pet adoption services.

Support and strengthen New York City's vibrant cultural life. Ensure adequate public funding for non-profit cultural organizations, both large and small, throughout the five boroughs. Promote and advocate for quality arts programming and articulate the contribution made by the cultural community to the City's economic vitality.

Provides a list of free or suggested admission cultural venues for New Yorkers. New 65,000 square foot arts and cultural center in downtown Brooklyn.

Applying for cultural grants or funding. Requesting free art supplies.

Encourage economic growth throughout the five boroughs of New York City by strengthening the City's competitive position and facilitating investments that build capacity, create jobs, generate economic opportunity and improve quality of life.

NYC Ferry. Report to secure New York City as the global leader in applied artificial intelligence.

Connect businesses with financial solutions.

Maximize travel and tourism opportunities throughout the five boroughs, build economic prosperity and spread the dynamic image of New York City around the world.

65 million visitors to NYC in 2024. The second highest number of visitors in city history. Secured FIFA World Cup 2026.

Planning a trip to NYC and need visitor info.

Operate the City's municipal hospitals, which is the nation's largest municipal health system. Facilities in all five boroughs provide general, chronic, ambulatory and skilled nursing care and a wide variety of specialized patient care services.

25,000+ calls to 911 were redirected to NYC Health + Hospitals Virtual ExpressCare. Prevented more than 12,000 unnecessary FDNY ambulance transports to nearby hospitals.

Access to healthcare. Location of a provider or hospital.

Build stronger and safer communities by working with and supervising people on probation, fostering positive change in their decision-making and behavior, and expanding opportunities for them to move out of the criminal and juvenile justice systems through meaningful education, employment, health services, family engagement and civic participation.

Connecting to a mentor. Programs and resources to help family members.

Safe, efficient, environmentally responsible movement of people and goods in New York City and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. Control and regulate traffic; build and maintain streets, sidewalks, highways, bridges and municipal parking facilities. Maintain and operate the Staten Island Ferry.

Vision Zero. New pothole complaints to 311 are closed in an average of 1.8 days, a full day faster than the past administration’s average of 3.4 days.

Request maps. Apply for permits.

Continue to develop and improve taxi and for-hire vehicle services in the City of New York. License and regulate for-hire vehicle, commuter van, and wheelchair-accessible van services as they relate to the overall public transportation network of the City; establish taxicab rates for all regulated industries; establish standards of service, insurance, and minimum coverage for driver safety, equipment safety, and design.

Rideshare drivers receive pay raise. Green rides initiative.

Lost property. Accessible rides.

Improve the lives of NYC veterans and their families. Strive to ensure that all veterans have permanent housing and access to the support services needed to find and maintain their home, implement the VetsThriveNYC, expand education and career opportunities, and provide VetConnectNYC.

Combatting food insecurity through the Veterans Feeding Veterans Initiative. Expansion of the Veterans Tuition Award (VTAP).

Healthcare options. Filing claims.

Make it easier for businesses in New York City to start, operate, and expand by providing direct assistance to business owners, fostering neighborhood development in commercial districts, and linking employers to a skilled and qualified workforce. Oversee eighteen Workforce 1 Career centers, offer NYC Business Solutions, promote minority and women-owned businesses (M/WBE),  support 76 Business Improvement Districts, permit construction work on all City-owned waterfront property and all private property used for maritime purposes.

Regained all of the private sector jobs lost during the COVID-19 pandemic. Record number of small businesses operating in New York City.

M/WBE Certification. Online directory. Find a job.

Ensure that each student graduates on a pathway to a rewarding career and long-term economic security, equipped to be a positive force for change.

Expansion of our signature initiatives like 'NYC Reads' and Student Pathways. Created new opportunities for Career Connected Learning.

Transportation. Family involvement.

Provide essential access to free books, information, ideas, and education for all New Yorkers.

Reopened the modernized Fort Washington Branch and Bay Terrace Library with top-to-bottom renovation and modernization.

Location hours. Kids and senior programs. Publication availability. Resources.

Assure that the parks, beaches, playgrounds, marinas, recreation facilities, gardens, malls, squares, and public spaces of the City of New York are clean, safe, and attractive for the health and enjoyment of the people. Responsible for street trees, park flora and fauna, community gardens, historic houses, statues and monuments, open space, conservation, and nature study. Develop management and restoration policies to protect and enhance the City's wetlands, woodlands, and meadows. Conduct activities in athletics, physical fitness, environmental education, visual arts, and performing arts and crafts. Special programs are provided for senior citizens, teenagers, pre-schoolers, the disabled, and the homeless.

18,000 new trees, the highest tree planting total in the past six fiscal years. In all five boroughs, make critical investments in our shared greenspaces.

Exploring Places to Go. Pool, beach, and facility hours. Kids programs.

Protect New York City's architecturally, historically, and culturally significant buildings and sites by granting them landmark or historic district status and regulating them after designation.

New rules to support restaurants in historic districts by streamlining the installation of sidewalk and roadway cafes in the Dining Out NYC Program. Portico is the agency's new web-based permit application portal.

Applying for permits. Rules and resources. Forms.

Oversee all citywide technology, privacy, cybersecurity, infrastructure, and telecommunications to ensure the security of and enhance city operations and service delivery to NYC's residents, businesses, employees, and visitors. Responsible for IT infrastructure and systems that touch every aspect of city life, from public safety to human services, from education to economic development, crossing the full spectrum of governmental operations.

Providing free internet to more residents than any U.S. city. Leading the nation on AI governance.

Submit cable complaints. Find a Gigabit Center.

Aim to root out discrimination. Proactively identify patterns of discrimination through testing employers, housing providers, and providers of public accommodation. Use investigations, litigation, and other enforcement tools to address allegations of discrimination. Prohibits discrimination in employment, housing and public accommodations based on race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity and sexual harassment), sexual orientation, disability, pregnancy, marital status, height, weight and partnership status.

Financial restitution for New Yorkers & penalties to disincentivize discrimination. Launched "Rights Here. Right Now." a live monthly radio program airing on WHCR 90.3 FM.

Legal services. Report discrimination.

Provide affordable housing and facilitate access to social and community services for low- and moderate-income New Yorkers. Connects residents to opportunities in financial empowerment, business development, career advancement, and educational programs.

Reopening the Section 8 waitlist. Reverse decades of under-investment.

Applying for housing. Customer contact center.

Prevent homelessness, when possible, address street homelessness, provide safe temporary shelter, and connect New Yorkers experiencing homelessness to sustainable housing. Do this with accountability, empathy, and equity.

Record-setting connections to permanent housing. Investing in innovative shelter models.

Rent issues. Entering into a family shelter.

Environmental programs that transform communities block by block and empower all New Yorkers to secure a clean and healthy environment for future generations. Achieve mission through the following projects and programs: Greenmarket, Open Space Greening, Grow Truck, Environmental Education, Stop 'N' Swaps.

Winter Warrior loyalty cards. Teaching garden on Governors Island.

Find a greenmarket or farm stand. Join a community garden.

Collect revenue for the City and value more than one million properties. Record property-related documents, administer exemption and abatement programs, adjudicate and collect parking tickets, maintain the city's treasury, chair the City's banking commission, and act as the City's chief civil law enforcement officer. Advise on the pension system and deferred compensation plan.

Held illegal smoke shops accountable. Historic reforms to property tax enforcement and debt resolution.

Pay or dispute tickets. Property assessments.

Protect public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous substances pollution.

Making neighborhoods more resilient to climate change. Ensuring the safety of the city’s tap water by conducting millions of  drinking water quality tests.

Pay water & wastewater bills. Service disruptions.

Focus on volunteerism and service in NYC. Provide meaningful access, opportunity, and resources for communities to come together and answer the call to serve NYC. We envision a city where New Yorkers are united by service and together build a culture where New Yorkers uplift one another and take responsibility for the success of our City.

New initiatives launched using volunteerism as a strategy to build stronger communities, address the loneliness epidemic, and bolster the nonprofit sector’s volunteer force.

Volunteer opportunity search. Register an organization.

Work to make sure that New Yorkers with disabilities can lead happy, healthy and productive lives. Provide helpful resources to the community and launch initiatives to make NYC the most accessible city in the world.

Developed five-year accessibility plans to advance digital accessibility, workplace inclusion, effective communication, physical accessibility, and programmatic access.

Locate services. Transportation and recreation for people with disabilities.

Official directory of the City of New York. It is an indispensable reference guide for anyone living or working in New York City. The Green Book includes detailed listings of contacts within each agency.

Fully searchable database.

Finding city agency personnel.

Legislative body of the City. 51 Members are elected to four-year terms.

NYC Council investigation finds employers of all industries complying with Landmark Salary Transparency Law.

Constituents contacting their local district council member. Attending public hearings.

Contact the Mayor

Launched citywide programs like City of Yes and Money in Your Pocket.

Finding links to assistance. Submitting feedback.